Frequently Asked Questions

The time varies depending on the size of the area and the level of soiling. On average, a typical home takes 1-3 hours. We'll give you a more accurate estimate when we provide your free quote.

Most carpets dry within 4-6 hours, though this can vary based on humidity, ventilation, and carpet type. We use powerful extraction equipment that removes most of the moisture, speeding up dry time significantly.

Yes! Steam cleaning (hot water extraction) is the method recommended by most major carpet manufacturers. It's safe for virtually all carpet types and is actually the most effective way to deep clean without damaging fibers.

We can move light furniture like chairs and small tables. We ask that you move smaller items, breakables, and electronics beforehand. Heavy furniture like beds, dressers, and large entertainment centers should stay in place—we'll clean around them.

Absolutely! We use eco-friendly, non-toxic cleaning solutions that are safe for children, pets, and people with allergies. Our steam cleaning process also uses high temperatures that naturally sanitize without harsh chemicals.

We can remove most stains, but some permanent stains (like bleach damage or certain dyes) may not come out completely. We'll always be honest about what we can achieve and won't charge you for stains we can't remove.

We recommend professional cleaning every 12-18 months for most households. Homes with pets, children, allergies, or heavy foot traffic may benefit from cleaning every 6-12 months. Regular professional cleaning extends carpet life significantly.

We're based in Huntley, Illinois and serve the surrounding McHenry County area including Algonquin, Lake in the Hills, Crystal Lake, Carpentersville, Gilberts, Cary, and more. See our full service area.

Yes! We offer same-day service when available. If you have an emergency or urgent cleaning need, give us a call at (773) 420-7846 and we'll do our best to accommodate you.

Getting a quote is easy and free! You can fill out our contact form, call us at (773) 420-7846, or email us at [email protected]. We'll provide a transparent quote with no hidden fees.